Martha Sue Hinojos, DBA The Plumbers Friend. Last updated: September 19, 2026.
The Plumbers Friend provides an AI-powered missed-call and text-back lead response service for plumbing and home-service businesses. Information provided on this website is general in nature and does not guarantee any specific business outcome.
This messaging program sends account setup confirmations, service updates, and follow-up messages to customers who have submitted our website sign-up form at getplumbersfriend.com, and who have explicitly opted in via a dedicated SMS consent checkbox on that form.
Cancellation: You can cancel the SMS service at any time by replying STOP to any message. You will receive one confirmation that you've been unsubscribed, and no further messages will be sent unless you opt in again.
Support: Reply HELP for assistance, or contact us at suehinojos@gmail.com or (252) 376-8841 during business hours.
Carrier liability: Carriers are not liable for delayed or undelivered messages.
Message & data rates: Message and data rates may apply. Message frequency varies based on your account activity. Our SMS program works with all major U.S. wireless carriers.
Age restriction: You must be 18 years or older to participate in our SMS program.
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. For privacy-related information, see our Privacy Policy.
The service operates on a $147/month subscription with no long-term commitment. Billing occurs monthly. Cancelling prevents future charges but does not refund the current billing period.
Setup is completed manually within 48 hours of receiving your account information.
We do not guarantee any specific increase in bookings, revenue, or customer retention. Results vary by business.
You agree to use this website and our services only for lawful business purposes, and not to send unlawful, harassing, or deceptive messages through our service.
This website and its materials are the property of The Plumbers Friend and are protected by copyright, trademark, and other intellectual property laws. The site is provided solely for your personal, non-commercial use. You may not modify, copy, republish, or distribute any material from the site without our authorization.
This website and our services are provided "as is." We work to keep information accurate and the site reliable but do not guarantee it will be uninterrupted or error-free.
To the extent permitted by law, our liability for any claim related to this website or our services is limited to the amount paid in the prior month's billing period, and we are not liable for indirect or consequential damages.
We reserve the right to terminate or suspend your access to the site or service if we determine you have violated these Terms or engaged in conduct we deem inappropriate or unlawful.
We may update these terms from time to time. The latest version will always be available on this page with its effective date. Continued use of our website or services after changes are posted means you accept the updated terms.
These terms are governed by the laws of the State of North Carolina.
Questions about these terms? Email suehinojos@gmail.com or call (252) 376-8841.